We have a 7 day exchange policy, which means you have 7 days after receiving your item to request an exchange..

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at jaffranifabricstore@gmail.com or contact us at +92 324 8241564. Please note that returns will need to be sent to our address.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any question at jaffranifabricstore@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
Jaffrani Fabric Store follows 'NO REFUND' policy. The option of cash back is not available. Please remember it can take some time for your process and post the return too.
If more than 15 business days have passed since we’ve approved your return, please contact us at jaffranifabricstore@gmail.com.